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Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunan, dan Persepsi Risiko terhadap Minat Menggunakan Layanan Uang Elektronik (Studi Kasus pada Masyarakat di Kota Semarang) Image
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Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunan, dan Persepsi Risiko terhadap Minat Menggunakan Layanan Uang Elektronik (Studi Kasus pada Masyarakat di Kota Semarang)

This study is a replication and development model of the Technology Acceptance Model (TAM) to determine the effect of perceived usefulness, perceived ease of use and the perception of risk toward users intention to use electronic money services on users of electronic money in Semarang. This type of research is using explanatory research. Data collection techniques through questionnaires using convenience sampling with sample of 100 respondents as data samples. The data were analyzed quantitative, consist of evaluation outer and inner models using software SmartPLS 2.0 M3. The results of this study conclude that the perception of usefulness has a positive and significant effect on the intention to use e-money services, perceived ease of use has a positive and significant impact on the intention to use e-money services, perceived of risk have a negative and significant impact on the intention to use e-money. The suggestions that can be given in this study to the issuer of electronic money is to increase intention to use of electronic money by increasing the benefits and ease of use electronic money through cooperation with various merchants. Electronic money issuers must improve the quality and security of electronic money in order to reduce the level of risk of the use of electronic money.
Pengaruh Motivasi Kerja Dan Pelatihan Kerja Terhadap Kinerja Karyawan Pada PT Pertamina (Persero) Upms IV Semarang Image
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Pengaruh Motivasi Kerja Dan Pelatihan Kerja Terhadap Kinerja Karyawan Pada PT Pertamina (Persero) Upms IV Semarang

: PT Pertamina (Persero) Unit Pemasaran IV merupakan BUMN yang bergerak di bidang USAha minyak dan gas bumi, serta kegiatan USAha lain yang terkait dengan tujuan profit. Kinerja karyawan merupakan salah satu ukuran yang sering dipakai dalam menentukan efektivitas organisasi. Sebuah organisasi atau Perusahaan tidak akan dapat berkembang apabila kinerja karyawannya juga tidak mengalami peningkatan apalagi dengan semakin tingginya tingkat persaingan yang ada dalam dunia bisnis. Motivasi dan pelatihan kerja mempunyai pengaruh dalam peningkatan kinerja karyawan. Oleh karena itu kedua hal tersebut perlu diperhatikan oleh Perusahaan dalam rangka peningkatan kinerja karyawannya. Dengan demikian, tujuan dari penelitian ini adalah untuk mengetahui dan menguji pengaruh motivasi kerja dan pelatihan kerja terhadap kinerja karyawan pada PT PERTAMINA (Persero) UPms IV Semarang. Penelitian ini menggunakan pendekatan explanatory research terhadap 57 responden yang diambil dengan metode proportionate stratified random sampling. Teknik pengumpulan data dalam penelitian ini menggunakan teknik wawancara, kuesioner dan dokumentasi. Data yang diperoleh dianalisis dengan menggunakan analisis regresi linier berganda. Berdasar hasil analisis diketahui ada pengaruh positif antara motivasi kerja terhadap kinerja, dengan koefisiensi determinasi sebesar 71,8%. Ada pengaruh positif antara pelatihan kerja terhadap kinerja, dengan koefisien determinasi sebesar 63,5%. Ada pengaruh positif antara motivasi kerja dan pelatihan kerja terhadap kinerja, dengan koefisien determinasi sebesar 78,6%. Semakin tinggi tingkat motivasi kerja dan pelatihan kerja maka semakin tinggi pula kinerja karyawan.
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Pengaruh Emotional Branding Dan Experiential Marketing Terhadap Loyalitas Merek Eiger Adventure Melalui Brand Trust Dan Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Kasus Pada Eiger Adventure Store Semarang) Image
Journal article

Pengaruh Emotional Branding Dan Experiential Marketing Terhadap Loyalitas Merek Eiger Adventure Melalui Brand Trust Dan Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Kasus Pada Eiger Adventure Store Semarang)

The purpose of this study was to determine the influence of emotional branding, experiential marketing, brand trust and customer satisfaction on brand loyalty of Eiger Adventure. This study uses explanatory research. The sampling technique used nonprobability sampling technique, which is purposive sampling with a sample of 100 people. This research uses analytical quantitative techinques. Data analysis using validity, reliability, correlation coefficient, simple regression, multiple regression, the coefficient of determination, t-test, F-test and path analysis using SPSS 20.0 for Windows. The results showed that emotional branding variables (X1) has mean of 3.80 and a mean respectively experiential marketing variables (X2) is 3.73, brand trust variables (Z1) 3.87, customer satisfaction variable (Z2) 3.83 and brand loyalty variable (Y) of 3.53. Based on the average value, it can be interpreted that the five variables are in high categorization. Results of the analysis showed that emotional branding variable (X1), experiential marketing (X2), brand trust (Z1) and customer satisfaction (Z2) has a positive effect on brand loyalty (Y). Experiential marketing variables are variables that have the greatest influence (0.526) whereas emotional branding variable is a variable that gives the smallest effect (0.043) on brand loyalty. The conclusion of this study shows that emotional branding, experiential marketing, brand trust and customer satisfaction partially or simultaneously affect brand loyalty Eiger Adventure. Based on the results of the Eiger Adventure should improve emotional branding concept, improve the concept of experiential marketing as well as maintain and increase customer confidence and satisfaction. Suggestions for Eiger Adventure is keeping the emotional branding concept and perform various activities to improve the experiential marketing in order to increase confidence in the brand and maintain customer satisfaction products Eiger Adventure.
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